Researchers, academia, and biopharma undertake life-saving activities ranging from biological research to developing innovative vaccines, biologic drugs, and novel cell and gene therapies. Cytiva supplies them with the tools and services they need to work better, faster, and more efficiently, leading to better patient outcomes. The company has a presence in more than 40 countries with about 16,000 employees worldwide.
BACKGROUND & CHALLENGE
Cytiva produces items with versatile applications in research and manufacturing, including the drugs that are used to combat COVID-19. Cytiva’s manufacturing facilities are located both internationally and in Sweden, with two sites within the country. In Umeå, Cytiva makes laboratory and manufacturing equipment that plays a crucial role in the production and research of biological drugs and vaccines. Meanwhile, in Uppsala, the company primarily specializes in manufacturing chromatography products that aid in the purification of biomolecules for the manufacture of biological drugs and vaccines.
As a company that develops products for new drug research and production, Cytiva must handle instruments that can be trusted, such as pipettes, multimeter, and other instruments used for EMC-verification. These instruments must be accurate in measurement, so they need to be calibrated annually. However, this posed a significant challenge for the company. They needed a partner who could help them calibrate their instruments in time and with utmost accuracy.
THE SOLUTION
Effective calibration services support Cytiva’s need for
reliable results.
Cytiva made an inquiry to Element Metech regarding their calibration needs.
Element’s calibration solution delivers fast and reliable results, ensuring that instruments are calibrated in time and with minimal hassle. Element’s team of experienced technicians and state-of-the-art laboratories make them an ideal supplier for companies like Cytiva.
Element’s calibration services have enabled Cytiva’s customers to always run their QC analyses with calibrated pipettes, ensuring accurate and reliable results. The collaboration with Element has been effortless, with clear and effective communication throughout the process. Additionally, Element provides status updates to inform customers of any delayed calibration, ensuring transparency and reducing any potential delays. With Element’s calibration services, you can trust that your instruments are in good hands, allowing you to focus on your core business.
“We chose Element Metech because they help us with our needs as quickly as possible. Even if we have our own calibration date base, you send us reminders about the next calibration time so that we don’t miss any. If we need your calibration system MIO where you register all calibration certificates of our equipment, then we have access to that.”
THE RESULT
The work with Element Metech had a significant positive impact on Cytiva. The instruments were calibrated in time and quite fast, enabling the company to operate without any interruptions. The fact that Element Metech performed on-site calibration meant that Cytiva didn’t have to pack and send their instruments, which saved them valuable time. Additionally, Element Metech’s calibration services were of the highest quality, ensuring that Cytiva’s instruments were always accurate and reliable.
High-quality calibration services, helping our clients achieve their calibration goals without hassle.
In conclusion, Element Metech provided Cytiva with reliable and high-quality calibration services, helping them achieve their quality standards without any hassle. Cytiva was able to save time and operate without interruptions, allowing them to focus on their core business of supporting customers who develop life-saving therapeutics. Element Metech’s expertise in delivering calibration services across a broad range of industries made them the right supplier for Cytiva.
”The collaboration with Element Metech has been effortless. The communication has been particularly good, for example status updates for delayed calibration(MIO) have been clearly shared.”
Mubashir Virk
Customer representative
How can we help?
We offer qualified services in metrology and calibration to industry and government with high quality standards, including the aerospace industry, defense, manufacturing, vehicle, and workshop industries, as well as in medical technology.